@book{208937,
	title = {Public Services Quarterly. Vol. 1, Nr. 1, 2002},
	publisher = {Published by The Haworth Information Press},
	year = {2002},
	address = {Binghamton},
	note = {Vol. 1, Nr. 1, 2002},
	url = {https://www.tandfonline.com/toc/wpsq20/1/1?nav=tocList}
}