00630nam 22002173 4500 170143 978-0-671-62248-0 170143 20140227d u||y0frey50 ba eng US ||||||||||||| People skills Robert Bolton how to assert yourself, listen to others, and resolve conflicts New York A Touchstone book 1986 300 p. 2984 Comunicare interpersonală Relații interpersonale (psih.) 16579 316.772.4=111 316.47=111 38638 Bolton Robert BK 22